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3.01.2014

Facebook CEO Mark Zuckerberg: Partnership with Globe is a 'homerun'.

A few days ago, the Mobile World Conference - the  biggest annual convention in the mobile industry - happened in Barcelona, Spain with Mark Zuckerberg as its keynote speaker. And in his speech, the Facebook CEO and founder commended Globe Telecom for being a pioneer in providing free internet service in the Philippines.

Internet.org is a partnership, it’s an industry coalition working together to make the internet and the different parts of it more efficient. For everyone to have access to it for a really affordable price or free is the real goal for basic internet services. In the Philippines, for example, we’ve been working with Globe, and what we’ve seen in the Philippines is the number of people who are using internet and data has doubled. It’s a homerun, it’s going really well. We delivered this product, where basically, in partnership with them [Globe], there’s free basic services with upsells. We’re starting off with Facebook and Messenger, the next version we’re going to do is more basic services,” shared Zuckerberg in his keynote.
Mark Zuckerberg speaking before a packed audience at the Mobile World Conference.
Internet.org is a global collaboration among technology leaders, nonprofit organizations, local communities and experts who are working together to bring the internet to the vast majority of the world’s population.

Sharing tools, resources and best practices, Internet.org partners will explore solutions in three major opportunity areas: affordability, efficiency and business models. The Philippines became a test bed for Zuckerberg’s vision, brought to life through leading telecommunications company Globe Telecom offering free Facebook access to its over 38 million customers, in close partnership with Silicon Valley-based Facebook engineers.

Once again, Globe has proven that it is the mobile data service provider of choice by industry and technology leaders around the world with this breakthrough partnership with Facebook to give our customers uninterrupted, seamless, and worry-free Free Facebook experience. This is collaboration at its peak, which has resulted in the best and most innovative Free Facebook experience yet,” said Peter Bithos, Chief Operating Advisor at Globe Telecom.
Globe CEO Ernest Cu and Peter Bithos with Mark Zuckerberg at Facebook headquarters.
Available to all Globe Telecom customers using feature phones and smartphones and accessing either through the mobile site of Facebook or the Facebook app, users can post, like, comment, chat, add friends, upload photos, share posts, and more on Facebook without the need for Wi-Fi services.

Aside from offering Facebook at zero data charges, the collaboration between the two global companies has also paved the way for Globe to put together innovation that covers key milestones in the customer experience journey such as availability of access on feature phones and smartphones across all Facebook mobile platforms whether via the Facebook app or the m.facebook.com; proactive notification if the customer will incur data charges once a link that leads out of Facebook is clicked; and one-click registration to the data plan of choice to continue browsing without having to leave the site. Recommended data plans consider a subscriber’s available prepaid balance and/or megabytes (MB) balance of existing data plan.

The Free Facebook service, which was initially offered for three (3) months paved the way for the Philippine telecom company to double its mobile data user base. Mobile browsing and other data revenues also increased to P11.6 billion as of end-2013, up 42% from P8.2 billion in 2012.

The offer also formed part of the company’s mobile data strategy to grow the number of users who access the Internet on their mobile phones, as well as provide a seamless customer experience with service innovations that address the fear of mobile internet. Now, more than 1% of Facebook users worldwide are using Free Facebook on Globe.

Citing strong demand and customer take-up for one of its biggest promos to date, Globe Telecom is extending its Free Facebook offer until April 30, 2014.

10 replies:

Genzel Kisses said...

Ohhh now I see, that's why they offered the free service. However, I've been hearing my friends complaining that sometimes they loss their prepaid balance. I hope they can fix that too.

Leira Pagaspas said...

I have tried to use the globe service sa umpisa okay pero lately useless na sya

ReviewsSheROTE Pamela R said...

sounds like a giant step in the right direction

Lame Shrill Owl said...

From you post it sounds successful, but from the other comments it sounds like there are some kinks to be worked out.

bxcrochet said...

Sounds great. We will so how great it works.

Michelle F.

Karen Dawkins said...

Technology!!!! GAH! I long for good old fashioned paper and pen sometimes. I hope they work out the kinks and this will be a win-win for everyone.

Debi Gerhart said...

It sounds like a great service. I am glad to see it making strides forward.

Kero said...

It sounds wonderful initiative from Globe! I hope at least that when they say free internet, it is reliable.

Laarnie Deguzman said...

yes i heard that globe is giving free charge of facebook this is cool :)

MikiHope said...

Hopefully this will be a win win for both the consumers and the company. I still will not be getting a smart phone (I am in the US) because the charges are out of this world here at this point-even with bundled fee structures.

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